FAQs

How do I get my package to your offices?

You can bring it in person or send it to the following address:
NCVEN Corporation
2501 South Mason Rd Suite 237
Katy, TX 77450
We also offer collection services to home and business charging in the metropolitan area of Houston, Katy, Sugar Land and Cypress.

How do I register?

“On the contact page you can find a form to fill requesting to open a charge account with NCVEN shipping and we will contact you immediately to advise you with the necessary information so you can start using our services in a simple and reliable!”

What cities is offered delivery service “Door to Door”?

NCVEN Corporation provides cargo service “Door to Door” air from Houston – Texas to all cities in Venezuela without additional costs.

The service charge “door to door” shipping is shipped to the cities of Caracas, Maracaibo, Barcelona, Puerto La Cruz and Lecherias no additional cost or paperwork. For customers who need to carry their cargo to other cities in Venezuela offer domestic transportation services through local transport companies: Aerocav, Domesa, Zoom and MRW Group, which would be responsible for carrying their cargo to the destination of your choice.

Are there shipping restrictions?

There are income products prohibited and / or restricted such as:

Perishable foods without authorization.
Prescription Drugs
Printed material can be considered subversive.
Alcohol and tobacco.
Weapons (both fire and white).
Explosives substances.
Cocaine, morphine, marijuana, opium and other narcotics.
Live or dead animals.
Cash, jewelry and precious metals
Pornography.

It is necessary insure the goods?

Not necessary, but NCVEN Corporation recommends securing all types of electronic goods and luxury items. The goods will be insured for 10% of the value of the original invoice

How are the payment terms?

All payments are processed in U.S. dollars and through our corporate offices in Houston – Texas. We accept cash, checks, credit cards and transfers