AOG (Aircraft On Ground)
Emergency Logistics
24/7 mission-critical response service for critical aviation parts and machinery, ensuring immediate tarmac retrieval and direct hot-shot delivery. Zero-downtime execution from Houston (IAH/EFD) to maintenance hangars nationwide.
Dispatch Emergency AOG Request
Immediate hotline agent assignment & routing in under 15 minutes.
AOG Hotline Activated!
Your emergency dispatch trigger has been transmitted. An AOG Specialist is calling your mobile phone immediately.
Engineered for Zero Aircraft Downtime
Every minute an aircraft sits on the tarmac costs thousands. Our AOG protocol guarantees rapid response and seamless chain-of-custody.
Immediate Tarmac Retrieval
Direct ramp clearance and immediate tarmac retrieval upon flight touchdown, avoiding standard cargo warehouse processing delays.
Direct Hot-Shot Delivery
Dedicated hot-shot air-ride vehicles assigned exclusively to your shipment for straight-through delivery directly to the technician's hands in the hangar.
24/7 Control Tower
Continuous live tracking and milestone status reports updated every 15 minutes until the required part is delivered and signed for.
Houston Aerospace & Aviation AOG Support
Positioned strategically near George Bush Intercontinental Airport (IAH), William P. Hobby Airport (HOU), and Ellington Airport (EFD), our emergency logistics hub provides rapid response for commercial airlines, cargo fleets, and private charter operators.
- ✔ Air-ride suspension trucks specialized for jet engine, turboprop, and sensitive avionics transit.
- ✔ Expedited U.S. Customs clearance (ACE/ISF pre-filed) for international emergency component imports.
- ✔ Hand-carry / On-Board Courier (OBC) options for critical, high-value small avionics.
AOG Performance Metrics
<15 Mins
Hotline Dispatch Time
100%
Dedicated Ramp Access
24/7/365
Active Operations Center
Direct
Tarmac to Hangar Hot-Shot
AOG Emergency Logistics FAQs
Answers to critical questions regarding Aircraft On Ground freight emergency services.
What is an AOG (Aircraft On Ground) Emergency service?
An AOG emergency service is a 24/7 mission-critical freight dispatch designed to transport essential replacement aircraft parts, engines, or avionics immediately to ground an unscheduled downtime event and return the aircraft to airworthiness.
How fast can you retrieve AOG cargo directly from the tarmac in Houston?
Our dedicated airport ramp operations desk coordinates immediate tarmac retrieval and expedited counter-to-counter handover at George Bush Intercontinental Airport (IAH) and Ellington Airport (EFD) within minutes of flight arrival.
What types of aviation machinery and components do you transport for AOG events?
We transport turbofan jet engines, landing gear assemblies, avionics, flight control surfaces, APUs, hydraulic pumps, and critical structural repair hardware.
Do you offer direct hot-shot ground delivery for AOG shipments?
Yes, once retrieved from the airline cargo terminal or tarmac, our exclusive dedicated hot-shot vehicles drive directly to the maintenance hangar or airfield without intermediate stops.
Is your AOG emergency response desk available 24/7/365?
Yes, our critical response team operates 24/7/365 with active live dispatchers ready to arrange immediate charter, next-flight-out (NFO), or hot-shot ground transportation in under 15 minutes.
How are international customs handled for emergency AOG parts arriving in Houston?
Our customs brokerage desk files immediate emergency priority declarations (ACE/ISF) prior to touchdown, ensuring immediate U.S. Customs inspection bypass and ramp release.